What areas do you serve in southern oregon?

We proudly serve Jackson and Josephine Counties, including Medford, Ashland, Grants Pass, and surrounding communities. Whether you need septic pumping, inspections, RV tank services, or grease trap cleanouts, we are only a phone call away.

What should I avoid putting into my septic system?

Your septic system is designed for wastewater and toilet paper only. Avoid flushing wipes (even “flushable” ones), grease, feminine products, diapers, harsh chemicals, and coffee grounds. These items can clog your tank or kill the beneficial bacteria that help it function.

How often should my septic tank be pumped?

According to the Oregon Department of Environmental Quality (DEQ), most septic tanks should be pumped every 3 to 5 years. The exact timing depends on the size of your tank, the number of people in your household, and how much water you use. Larger families or homes with heavy water use may need service more frequently, while smaller households may be able to go a little longer between cleanouts.

Regular pumping prevents solids from building up, which protects your drainfield, avoids costly backups, and extends the life of your entire system.

Quick guideline from Oregon DEQ:

• 1–2 people in the home → pump about every 5 years

• 3–4 people in the home → pump about every 3 years

• 5+ people in the home → pump every 2 years or sooner

At Ken’s Septic Solutions, we recommend homeowners in Medford, Ashland, Grants Pass, and across Jackson and Josephine Counties follow these guidelines and schedule regular pumping to keep their systems healthy and avoid unexpected repairs. You can find more information by reading this DEQ Fact Sheet.

How do I know if my septic tank needs pumping?

Signs your tank may need service include slow drains, gurgling sounds in plumbing, unpleasant odors in the yard, or standing water near the drainfield. If it’s been more than 3–5 years since your last pumping, it’s a good idea to schedule maintenance before problems arise. Ken’s Septic Solutions serves homes across Medford, Ashland, Grants Pass, and surrounding areas.

How do I protect my drainfield?

Keep heavy vehicles, structures, and trees with invasive roots away from the drainfield. Avoid overwatering your lawn in that area, as too much water can overwhelm the system. A healthy drainfield is essential for long-term septic performance.

What should I do if my septic system backs up?

If you notice sewage backing up into your home, stop using water immediately and call Ken’s Septic Solutions for 24/7 emergency service. Don’t try chemical drain cleaners as they can damage your system. A professional pumping and inspection will get things flowing safely again.

Can I use additives to keep my septic system healthy?

Most experts, including the Oregon DEQ, agree that septic additives aren’t necessary if you maintain your system with regular pumping and care. Some products can even do more harm than good. Routine service is the safest way to protect your investment.

What is included in your septic inspection for real estate transactions?

Many buyers, sellers, and lenders request septic inspections during a real estate transaction to ensure the system is in good working order. At Ken’s Septic Solutions, inspections are thorough and designed to give all parties peace of mind:

• Tank pumping and visual assessment – The tank is pumped so the interior can be properly evaluated.

• Interior photos & documentation – Photos are taken of the inside of the tank to identify cracks, root intrusion, leaks, or structural damage.

• Condition report – Ken completes a written inspection form outlining findings, system condition, and any recommended maintenance.

• System knowledge – We verify the type of septic system (gravity-fed, pump system, Advantex, etc.) and note pumping history, since infrequent service can damage the drainfield.

• Problem identification – Potential issues such as blockages, leaks, or drainfield failure are noted so buyers and sellers can make informed decisions.

This process helps homeowners and buyers avoid surprises, understand the condition of the system, and make confident decisions before closing.

What are Orenco Advantex systems, and why would I need service?

Orenco Advantex is an advanced wastewater treatment system used in areas without standard sewer service. As a certified provider, we ensure the system runs smoothly, from maintenance to troubleshooting. Keeping it in good condition helps your system perform efficiently and last longer.

What is a septic riser and why should I install one?

A septic riser is a durable tube that brings your septic tank lid to the surface, making it easy to locate and access. Installing a riser eliminates the need to dig for lid access, saving time, effort, and reducing yard disruption during service.

Do you offer RV holding tank cleaning and rentals?

Yes! We provide both black tank pump-outs and holding tank rentals—perfect for stationary RV setups. This service prevents unpleasant odors, sensor failure, backups, and prolongs tank life. We’ll remove waste safely and dispose of it properly.

Can you clean grease traps for businesses?

Absolutely. We offer fast, reliable grease trap and interceptor cleaning for restaurants, cafés, food trucks, and commercial kitchens across Southern Oregon. Regular cleaning prevents clogs, costly plumbing issues, and keeps you compliant with regulations.

Do you provide emergency septic services?

Yes, we offer 24-hour emergency pumping and grease trap service across Southern Oregon—including Medford, Ashland, and Grants Pass. No matter the time, we’re ready to help keep your system flowing and your property protected.

Are you licensed and insured?

Ken's Septic Solutions is fully licensed, bonded, and insured (DEQ License #39762). We deliver professional, safe, and worry-free service throughout Jackson and Josephine Counties.

How much does septic service cost?

Pricing depends on the size of your tank, its condition, and location. We believe in honest, upfront pricing with no hidden fees. Call us for a free estimate and if your tank doesn’t need pumping yet, we’ll tell you rather than charging for unnecessary service.